3 Customer Service Tips That Add the Human Touch to your Small Business

Almost anyone, if asked, will agree that the ‘human touch’ is essential to achieving good customer service. It enables brands to build relationships with their customers, nurtures trust and respect, and drives customer loyalty....

The Cyber Security Risks Facing your Small Business

What do you think when you hear the words, “cyber attack”? If you’re like most, it’s probably recent large scale data breaches, like the Target, Yahoo, and Equifax. Or maybe it’s the “Wannacry” ransomware...

7 Things You Need to Consider When Deciding on your Small Business Network Setup

These days nearly every function of a business is underpinned by IT systems. This makes selecting your small business network setup a vital decision that can greatly affect your success. In this article we will...

12 Steps To Manual Payroll in QuickBooks 2018 Desktop

Thousands of emerging small businesses have been preparing manual payroll for their few employees using the old-fashioned method of looking up tax tables to process payroll deductions. Unfortunately, QuickBooks stopped featuring this ‘built-in’ functionality...

5 Steps for Resolving Employee Problems Effectively

No one looks forward to having tough conversations with employees.  Suddenly, you are faced with the reality that as an employer, you have to deal with potentially unpleasant employee problems and workplace issues. Many owners will choose to...

Less Clutter, More Productivity: Your Guide to Office Organizing

Increasing productivity and getting through an ever-growing to-do list is a constant battle for most small business owners. Common roadblocks include an excess of emails, too many meetings, or struggling to manage an overbearing...

How to Digitize Your Small Business Utilizing Document Management Software

We are all familiar with the New Year's effect. The time we dust off our gym passes, our grocery baskets become much more green, and “hot yoga” appears more than once on our credit card...

How to Maintain Privacy and Internet Security for your Small Business

In today’s technologically advanced world, it is more important than ever to maintain your privacy and internet security. You probably have absolutely no idea what kind of information is even being tracked about you...

How Can Technology Reduce Workplace Stress?

Work-related stress is so prevalent that Americans have grown to accept it as our inescapable fate. But it doesn’t have to be. Workplace stress has escalated over the past few decades as our business world...

How to Access QuickBooks From Different Devices

Recent studies has proven that businesses are transforming digitally by implementing digital workspaces allowing them to move their IT infrastructure, business applications and data files to the cloud. A digital workspace is all of...