Six Customer Service Phrases to Avoid

When it comes to the things you should be saying in a customer service interaction, there’s plenty of advice out there. There are best practice tips, handy canned statements, and end-to-end conversation guides. But...

5 Ways to Use Your CRM to Improve Live Chatbot Services

In order to fill your CRM with useful information, you need to get creative and dedicated to the collection of customer data. And to make the most of your CRM, you need to be...

Desktop in the Cloud or Genuine Online: which QuickBooks version is right for your...

Small inventory-based businesses, whether in an early stage or already on a roll, are always on the lookout for a software system that can align their books and inventory management, streamline operations and make...

6 Reasons That Show Why Your Company Needs Automated Employee Tracking

A company’s human resource (HR) department is by far one of the most important, yet often overlooked, departments of running an organization. Yes, employees are indeed a business’ most valuable asset. However, it must...

Closing the Digital Productivity Gap

The digital age of business is a catalytic enabler. For example, it has enabled us to take our small businesses global. We can reach new customers, no matter where in the world they are....

Tips for Maximizing Your Marketing Automation Software

Most entrepreneurs today are prioritizing the aspect of automating their business operations to achieve success. One of the functions you can automate within your enterprise is marketing, which will give you valuable insight into...

Obtaining new business software: your options explained

As with any task, doing a good job requires the right tools. It’s no different when choosing software tools for your business. The right software can keep things running smoothly, while the...

A Funny/Not Funny Thing we Recently Learned About Cybercrime Protection

We're always curious about what businesses like yours care about most. And, because the simple act of listening is becoming a lost art, we like to ask a lot of questions and then do...

Fighting the Fall Back Fallout: Time Management Tips for the End of Daylight Savings

November 4th―save the date. No, not because it’s Matthew McConaughey’s birthday... this year, Daylight Saving Time (DST) ends on Sunday, November 4th at precisely 2:00am. This ritual setting-back of our clocks can be like its...

How Cloud Storage Can Help Your Small Business In A Disaster

As the news reminds us everyday, disaster can strike at any time and without warning. From fire or flood all the way to a zombie apocalypse, a disaster can take out your business. However,...
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